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Request Information - Rental Information

We hope that your experience with us at The Porches was truly a great one. It is our hope that we went above and beyond to exceed your expectations and create an unforgettable vacation in Steamboat. We would greatly appreciate your feedback so that we may better serve you and all of our future guests.

Please fill out this comment card by circling the number that best describes your experience at The Porches. If you feel that our service was exemplary circle "1", if our performance was average circle "2", and if we fell below your expectations circle "3". Any additional comments you may have would be greatly valued.

We welcome your comments and any further suggestions for improvements. Thank you for staying at The Porches and we hope to see you soon!

Cordially,
Pinnacle Resort Management, LLC

THE PORCHES
Is this your first stay at The Porches?:
If no, how many previous visits?:
How did you hear about The Porches?
How did you decide on The Porches?

 
PERSONNEL
Management:
Front Desk Staff:
Concierge:
Housekeeping Staff:
Maintenance Staff:
Shuttle Drivers:

Comments:

 
HOUSEKEEPING & MAINTENANCE
Cleanliness upon check-in:
Service during your stay:
Proper working of fixtures & appliances:
Kitchen utensils & dinnerware:
Adequately supplied linens & toiletries:
Quality of furnishings, decor, & lighting:
Timeliness of maintenance:
Efficiency of maintenance:
Comments:

 
AMENITIES
Cleanliness:
Hours of operation:
Comments:

 
FITNESS FACILITY
Cleanliness:
Hours of operation:
Equipment:
Comments:

 
THE PORCHES SHUTTLE SERVICE
Timeliness:
Convenience:
Cleanliness of shuttle bus:          


 
SKI RENTAL
Ski Shop:
Door 2 Door  Ski Haus  SportStalker  Other
 
Equipment:
Ski Storage:
Friendly & Courteous Service:
Prompt Service:
Value for Price Paid:
Comments:

 
AIRPORT SHUTTLE SERVICE
Timeliness:
Friendliness of driver:
Convenience of service:
Cleanliness of shuttle bus:
Comments:

 
THE PORCHES
If for any reason you would like to share a comment about a Porches staff member, please do so. Provide their name and feel free to make any comments about their service.

Was there anything we could have done that would have made your stay with us a more enjoyable?

Would you recommend The Porches to others?

 
GUEST INFORMATION
Unit #:
Name:
E-Mail Address:
Dates of Stay: to

Please send me more information on:
Conferences/Retreats
Reunions/Weddings
Summer Long Term Programs
Summer Trips
Winter Trips

 

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