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We hope that your experience with us at The Porches was truly a great one. It is our hope that we went above and beyond to exceed your expectations and create an unforgettable vacation in Steamboat. We would greatly appreciate your feedback so that we may better serve you and all of our future guests.
Please fill out this comment card by circling the number that best describes your experience at The Porches. If you feel that our service was exemplary circle "1", if our performance was average circle "2", and if we fell below your expectations circle "3". Any additional comments you may have would be greatly valued.
We welcome your comments and any further suggestions for improvements. Thank you for staying at The Porches and we hope to see you soon!
Cordially,
Pinnacle Resort Management, LLC
| THE PORCHES |
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| PERSONNEL |
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| HOUSEKEEPING & MAINTENANCE |
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| AMENITIES |
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| FITNESS FACILITY |
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| THE PORCHES SHUTTLE SERVICE |
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| THE PORCHES |
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If for any reason you would like to share a comment about a Porches staff member, please do so. Provide their name and feel free to make any comments about their service.
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Was there anything we could have done that would have made your stay with us a more enjoyable?
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Would you recommend The Porches to others?
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| GUEST INFORMATION |
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